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Shima Norozi

Latest technology at access control industary

Explore the latest advancements in access control technology, from IoT integration and touchless entry to biometric authentication and AI-driven automation, ensuring robust and efficient security solutions for modern workplaces.

July 27, 20242 min read
Latest technology at access control industary
Mina

Measuring Call Center Performance: Key Metrics and KPIs

In this article, we'll dive into the world of call center performance measurement and explore the critical metrics that drive success.

Sept. 25, 20233 min read
Measuring Call Center Performance: Key Metrics and KPIs
Mina

Frustrated American Airlines Passenger Takes Matters into His Own Hands After Hours-Long Hold

"This has been by far the worst airline call center experience I've ever had"

Sept. 25, 20232 min read
Frustrated American Airlines Passenger Takes Matters into His Own Hands After Hours-Long Hold
Mina

VDSL vs. DSL: what's the difference?

Acronyms like DSL and VDSL often leading to confusion about their meanings and capabilities. Are they the same thing? Or do they represent distinct technologies?

Sept. 25, 20233 min read
VDSL vs. DSL: what's the difference?
Mina

What's the Difference Between FTTH and DSL? A Simple Comparison

In today's world, fast internet is important. There are two common ways to get it: Fiber-to-the-Home (FTTH) and Digital Subscriber Line (DSL).

Sept. 25, 20232 min read
What's the Difference Between FTTH and DSL? A Simple Comparison
Mina

What's Branch Connectivity: Building Bridges Across Networks

Branch connectivity is a crucial aspect of modern business operations...

Sept. 24, 20233 min read
What's Branch Connectivity: Building Bridges Across Networks
Mina

The Psychology of Customer Service: How Call Centers Influence Customer Satisfaction

Customer service is not just about solving problems and answering questions; it's also about understanding human psychology and emotions. Call centers are at the forefront of this intricate interaction, where every conversation can impact customer satisfaction. In this article, we delve into the psychology of customer service and how call centers can harness it to leave customers delighted.

Sept. 24, 20233 min read
The Psychology of Customer Service: How Call Centers Influence Customer Satisfaction
Farid

Does your business need a call center solution?

One question many business owners often wonder is whether they need a call center solution.

Sept. 24, 20232 min read
Does your business need a call center solution?
Farid

Enhancing Customer Support with Call Center Solutions

In today's globalized business landscape, powerful communication and customer service are vital for achievement.

Sept. 24, 20233 min read
Enhancing Customer Support with Call Center Solutions
Mina

what's the difference between IPv6 and IPv4?

IPv4 vs. IPv6: Navigating the Transition to the New Internet Protocol

Sept. 24, 20233 min read
what's the difference between IPv6 and IPv4?
Mina

Mastering Call Center Training: Essential Strategies for Success

In this article, we'll explore the key strategies that can transform your training program and empower call center agents to excel in their roles.

Sept. 24, 20233 min read
Mastering Call Center Training: Essential Strategies for Success
Mina

Why You Need Server Installation Inside Your Company

Do you need to install a server in your place or do you need outsourcing?

Sept. 23, 20233 min read
Why You Need Server Installation Inside Your Company
Mina

How AI Can Improve Customer Feedback Services?

With the rise of Artificial Intelligence (AI), companies are finding innovative ways to revolutionize their customer feedback services

Sept. 23, 20232 min read
How AI Can Improve Customer Feedback Services?
Mina

Outsourcing vs. In-House Call Centers: Weighing the Pros and Cons

In this article, we'll explore the pros and cons of each approach to help businesses make an informed choice.

Sept. 23, 20233 min read
Outsourcing vs. In-House Call Centers: Weighing the Pros and Cons
Mina

ArcNet IT & Telecom Services: Your Trusted Technology Partner

In a fast-paced digital world, where communication and technology are vital, ArcNet stands as your reliable partner for all your IT and Telecom needs.

Sept. 23, 20233 min read
ArcNet IT & Telecom Services: Your Trusted Technology Partner
Mina

Setting Up a Call Center: Essential Software and Equipment

It's crucial to understand the essential software and equipment required to set up a call center. In this article, we'll walk you through the key components you need to establish a functional call center.

Sept. 23, 20233 min read
Setting Up a Call Center: Essential Software and Equipment
Mina

What's DNS | The Role of DNS in the Internet

In this article, we will delve into the crucial role of DNS in the internet, its function, and its significance in simplifying our online experience.

Sept. 22, 20233 min read
What's DNS | The Role of DNS in the Internet
Mina

Customer Data Security in Call Centers: Best Practices for Compliance

Call centers handle a wealth of sensitive customer information daily, making data security a top priority.

Sept. 22, 20233 min read
Customer Data Security in Call Centers: Best Practices for Compliance
Mina

What's VoIP Phone Systems

Voice over Internet Protocol (VoIP). what you should know about it.

Sept. 22, 20233 min read
What's VoIP Phone Systems
Mina

What's The Internet of Things (IoT) | The Internet of Things (IoT) and Networking

Get know about The Internet of Things (IoT): Connecting the Smart World

Sept. 22, 20233 min read
What's The Internet of Things (IoT) | The Internet of Things (IoT) and Networking
Mina

What is Structured Cabling?: Background of Modern Connectivity

Structured cabling refers to the standardized, organized, and comprehensive cabling system that serves as the foundation for all communication networks within a building or campus....

Sept. 22, 20232 min read
What is Structured Cabling?: Background of Modern Connectivity
Farid

Top-Quality Security Cameras: Keep Eye on What Matters Most👁

video surveillance setups, CCTV gear with setup and installtion services.

Sept. 8, 20231 min read
Top-Quality Security Cameras: Keep Eye on What Matters Most👁
alirezaemami

Your Call Center is Ready

Deliver exceptional customer service and improve agent efficiency with our Call Center Solution, available on-premise or in the cloud

Sept. 8, 20232 min read
Your Call Center is Ready
Farid

Server Installtion Solutions

Technical services for installing and setting up servers and supporting servers such as HP and Dell at your' place

Sept. 8, 20231 min read
Server Installtion Solutions
Farid

Driving Education Forward with Custom IT Applications

Discover how custom IT applications are reshaping the landscape of education, fostering innovation, accessibility, and collaboration. Explore the transformative power of technology in learning and the vision for a more connected and personalized educational experience. Join us in exploring the future of education with bespoke IT solutions.

Aug. 19, 20233 min read
Driving Education Forward with Custom IT Applications
Mina

Top IT Solutions for Healthcare Providers

Embracing Technology for Enhanced Patient Care

Aug. 12, 20232 min read
Top IT Solutions for Healthcare Providers